Microsoft Office | Tom’s Guide Forum
The screen then disappears, and shows no response when product key change is clicked. Cause This may be caused when the product keys of Office programs do not match. How to fix This issue can be resolved by removing the Office registry values. The following describes how to modify the registry.
Office 2010 product key change error step by step
The screen then disappears, and shows no response when product key change is clicked. Cause This may be caused when the product keys of Office programs do not match. How to fix This issue can be resolved by removing the Office registry values. The following describes how to modify the registry. Incorrect registry modification can cause serious problems, so please proceed with extra caution. For additional protection, you are recommended to back up the registry before modifying it. This allows you to restore the registry if a problem occurs.
For more information about backing up the registry, see Back up the registry. Click Start and enter regedit in the search pane. At the top of the program list, click regedit. If the user account control message appears, enter the administrator password, or click Yes. Each GUID specifies the program that is installed on your computer.
Click Yes when the confirm value delete message appears. Find and right-click ProductID and click delete. Close Registry Editor and restart the computer. When you run any Office program, the Enter your product key screen will appear. Enter the correct product key to complete product key change. Issue resolved? Determine if the issue has been resolved. If the issue has been resolved, the process described in this section is finished. If the issue is not resolved, you can contact technical support.
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Microsoft Office 2010
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